Ice cream seller (2006, June)
I had my first working experience of selling ice cream door to door during the June holiday in 2006. My job scope is basically to sell as many ice cream as possible. Learning experience:
I realized how tough working is and have actually able to put myself in the shoes of my parents. As a shy guy, I faced difficulty in interacting with people and find it hard to mingle and socialize around. This job has created opportunity for me to step out of my comfort zone and has ‘forced’ me to interact with customers. This is my very first time communicating to customers and has faced countless rejections from the residents. Although the working period was short, I was able to overcome my approach anxiety with customers. This would definitely benefit me when im working in sales related job.
Reason for Leaving: Commence of school


Waiter in Ritz Carlton (2006, October – December)
After finishing my N level, I decide to take up a part time job to kill my free time. Luckily, my friend introduced me a job in a 6 stars Ritz Carlton Hotel as waiter. My duty was to serve foods to customers, unfold napkin and place them on their lap, pour wine and drinks, place the correct utensils on the table properly and communicate with the customers.
Learning point: This is the first time in my F&B industry. I have learnt to be well discipline and learn how to dress and groom properly (short hair and short finger nails) because all waiters must look smart and tidy when meeting customers. In addition, I have been exposed to different kind of utensils and the various types of wine. I have also learned the techniques of serving well to the customers in terms of good communication to the guest which is very crucial in sales.
Reason for Leaving : Commence of school


Telemarketer & Sales assistance in Starhub; Sitex Road Show (December 2007)
At the last day of O level examination, my best friend introduced me to a job where I need to call people to ask if they want to re-contract their mobile phone or broadband in starhub HQ (telemarketer). After the training and getting know on how to use of the system, I have been posted to the main battle field ( Sitex Road Show) where I faced thousands of customers each day for 4 consecutive days.
Learning point: It was different this time round. Starhub has given me a golden opportunity to boost my communication skills and confident level by having me dealing with all sorts of customers. I have spoken to many customers enquiring mobile phone and broadband and had learnt to handle difficult questions when customers threw at me. In addition, I have also gained experience in dealing with unreasonable customers as well under tense situation. All in all, I feel that I have equipped with the necessary tools and skills when dealing with customers.
Reason for Leaving : End of contract


Ngee Ann Internship: Human Resource employee in Hills & Knowlton – 6 months
I considered myself fortunate to be able to intern in a leading international communication consultancy for 6 months. For the first 3 months, my job scope is to do some basic admin stuff – keying new employees’ personal information into the system, entering payroll for the employees and updating training schedule for my manager. For the next 3 months, I was given addition task to sieve out the non potential employee out from the pile of resume.
Learning point: This is currently the longest working time period that I have worked. I have gained a lot of hands on experience and first hand insights into a company day to day business functions. This allows me to relate what I have been taught in school for the past 2 and a half year. In addition, my mentor has taught me how the company works and how as a HR manager chooses their potential candidate just by understanding the behavior and the body language of the employee. With this valuable knowledge that I have learn, I am now armed with good presenting skills and able to portray myself better when dealing with my client in the future.
Reason for Leaving: End of contract